February 9th, 2010
As more and more people use the Internet and the social tools that are available, they’re going to want to share information with their friends and family. One great way to do this is by starting your own blog. Many users will simply join a service that offers them a subdomain address such as myblog.blogspot.com, but that can be difficult to remember and seems unprofessional if you’re trying to promote your personal brand or business.
We’re really big fans of WordPress and we think it’s the best blogging and CMS platform out there. We also consider ourselves to be WordPress experts and always recommend that users install this script as the basis for their web site. In fact, the blog you are reading right now is running off WordPress.
With millions of users running this platform, the community has developed thousands of plugins that extend its functionality. Over the next few months, we’ll profile some of those plugins and tell you how they can extend the functionality of your web site. In less than 15 minutes you could have a professional running web site to compete with some of the bigger players out there.
When you’re ready to get started, check out our blog hosting special plan. We’ll even throw in a free domain name.
Tags: cms, hosting, wordpress
Posted in Web Hosting | View Comments
January 5th, 2010
As we begin a new decade and the year 2010 (twenty-ten), we wanted to wish our clients a happy new year. We hope that 2010 is filled with happiness and success.
We’ll be continuing with more of our educational posts in the coming weeks.
Tags: 2010, new year
Posted in Company News | View Comments
November 10th, 2009
We wanted to update our customers on how our migration to the new billing system is progressing.
As you know, in October we moved all USD billing clients to a new web site and a new billing system. The move has been extremely successful and we haven’t run into a single issue. This is very encouraging for us as we move towards a more unified system so that we can continue to scale our business and better support our customers.
Two of the new features that our customers will experience on a regular basis is the support system and customer portal. Our support system no longer requires customers to login via the web. This feature was very important to us because we know that a lot of our users don’t always have access to a web browser and prefer to just send in an email to our support team.
The second feature is our brand new customer portal. We’ve made it even easier to manage your personal information and web hosting accounts under a single, unified system. We’ve even built the portal directly into our brand new design.
In late December, we plan to complete phase 2 of our upgrades and move over our CAD billing customers to the new design and billing system.
We’ll announce more changes once we have completed that as well as continue to update you on our progress.
Tags: billing, company, support, upgrade
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October 22nd, 2009
We wanted to provide a more modern billing and support solution to our customers and we felt that wasn’t possible with our current version of ModernBill.
So earlier this month, we completed the migration for our US and international customers to the new system.
Some of the new features include:
- multiple contacts support
- email based support solution (no need to visit our site to submit or update a support request)
- client portal (brings all support and billing functionality to a single page)
- searchable knowledgebase to find quick support answers
These are just some of the new benefits our clients will experience.
We plan to migrate our Canadian customers to the new platform early next year.
Tags: billing, hosting, support
Posted in Company News | View Comments
October 21st, 2009
We’re happy to announce that our new website has finally launched for our US and international customers.
We’re calling this a soft launch because we still have some tweaks to make.
You’ll notice that we’ve moved away from the traditional style design of throwing everything we have to offer on the front page to making it simpler and easier to understand.
We continually find that both our current and prospective clients are often confused by all these hosting terms, features and acronyms. So we hope that by simplifying our marketing message you’ll have an easier time understanding what we are offering.
I’ll be posting more detailed information about our move to a new billing & support system and our plan moving forward to merge both our US and Canadian systems and sites together.
Please leave us your feedback. We will read and respond to all messages.
Tags: blogs, design, website
Posted in Email Hosting, Reseller Hosting, Web Hosting | View Comments
As more and more people use the Internet and the social tools that are available, they’re going to want to share information with their friends and family. One great way to do this is by starting your own blog. Many users will simply join a service that offers them a subdomain address such as myblog.blogspot.com, but that can be difficult to remember and seems unprofessional if you’re trying to promote your personal brand or business.
Many of you have hopefully by now heard of